Question 1

What is Virgin hair?

Accepted Answer

Our virgin hair is high quality 100% human hair which has been specially hand selected and sourced from the country of origin. Virgin hair often comes in natural black and brown colours as they are chemical free and unprocessed.

Question 2

Can I dye the hair?

Accepted Answer

Yes, our hair can be bleached and dyed to a range of colours(many times).We always recommend that this is done using professional colouring services.

Question 3

How long does our hair extensions last?

Accepted Answer

As tested, our hair extensions can last 2+ years. We provide top qaulity virgin hair extensions and whether you are a high maintenance hair carer to a low maintenance hair carer, your hair extensions will still look flawless when you treat it as your own. Please ensure it is regularly washed and deep conditioned. View our Hair care tips here

Question 4

Can I straighten wavy/curly hair extensions?

Accepted Answer

Yes our hair can be straightened, curled and crimped to any style of your desire.When you wash our hair extensions it will return to its natural state.

Question 5

How many bundles would I need for an installation?

Accepted Answer

For hairstyles 18" and under we recommend 3 bundles, for longer lengths, 4 bundles gives the best look.

Question 6

How long does delivery take and what countries do you deliver to?

Accepted Answer

We ship Worldwide!
For all UK orders, our Standard delivery time will take between 5 - 7 working days to be processed. 
All orders must use the same shipping address as the billing address on there payment method to be processed. 
We also offer Local Collection (London UK Orders Only) on all orders. Please provide required shipping address as per usual and we will communicate with you in regards to the arrangement of your order collection in an area most convenient to you. Your order will be ready to collect usually between 3-5 working days. Local Collection times will be scheduled for:
Weekdays (Monday-Friday) 6-8pm 
Weekends (Saturday and Sunday)12-4pm 
All international orders may take 7 to 15 working days when placed before 5pm GMT time.
For further shipping enquiries please contact us via email here